The website is registered under the "Regulation for the registration of .PT domains / subdomains" and is owned by Balão+ Unipessoal, Lda., Headquartered at R. Eugénio dos Santos, Lt-9, at Seixal, Portugal, registered at the Commercial Registry Office of Montijo under the unique registration number and legal person PT509314481

For any clarification related to the website or with these General Conditions of Contract and Use, you can contact the Customer Support Service through any of the following means:

  • Email:
  • Letter: Balão+, R. Eugénio dos Santos, Lt-9F, 2840-185 Seixal, Portugal
  • Phone: +(351) 210990444 - Opening hours: Monday to Friday from 9am to 6pm

Purpose and scope

The present General Conditions of Contract and Use, apply to the visitors of the website as well as any commercial transactions carried out through the virtual store Balaomais Online available on it.

Navigation on the website, as well as the purchase of any product at Balão+ implies the acceptance of these General Conditions of Contract and Use by the User and the Client.

Balão+ reserves the right to change these General Conditions of Contract and Use without prior notice, any changes being published on the website

Content information

The reproduction, transfer, distribution or storage of the contents of the website without prior written authorization granted by Balão+ is prohibited for purposes other than strictly personal use.

Balão+ reserves the right to modify at any time the information and commercial offer presented on: Products, prices, promotions, commercial conditions and services.A reprodução, transferência, distribuição ou armazenamento dos conteúdos do site sem autorização prévia escrita concedida pela Balão+ é proibida para outros fins que não o uso estritamente pessoal.

It is strictly forbidden to introduce links to this website, regardless of the intended purpose, without prior authorization from Balão+. The use of the domain for abusive purposes, and without prior authorization, is subject to recourse to the competent legal means by Balão +. In the event of finding links on other sites that allow you to access, we inform you that Balão + has no responsibility neither for the provenance of the page nor for the contents registered therein.

Every effort has been made to ensure that the information presented here is free from typographical errors and whenever these occur, Balão + will proceed with the respective correction as soon as possible.

The photographs presented on the website are merely illustrative. As such, Balão + recommends that the Client consult the detailed description of the product in order to obtain complete information about the respective characteristics.

In the event that the information presented does not correspond to the actual characteristics of the product, the Customer has the right to terminate the purchase and sale contract under the applicable legal terms

Despite your efforts, some Products may have an incorrect price, which is why Balão+ checks prices whenever processing orders. If the price of the product is lower than the advertised price, Balão+ will refund the difference. If the price is higher, Balão + will inform the Customer of such situation by email and await its decision to accept the new proposal or cancel the order within 15 days from the date on which it was communicated to the Customer.

All contractual information is written in Portuguese, as well as article information, email communications and formalization of the sale.

Intellectual and industrial property

All texts, comments, works, illustrations, works and images reproduced or represented on the website are duly protected by the respective copyright, for the whole world. In this way and under the terms of the Copyright and Related Rights Code, its use for private purposes will only be authorized, without prejudice to more restrictive provisions contained in the mentioned Code. Any reproduction or total or partial representation of the website or all or part of the elements included in it is strictly prohibited, under penalty of recourse to the competent legal means against those who act in this way.

Company names, brands, as well as any distinctive signs reproduced on the website are protected under the terms of the legal provisions applicable to industrial property. The reproduction or representation of all or part of these distinctive signs is strictly prohibited and must be subject to prior written authorization from the respective owners.


All products sold on the website are in compliance with Portuguese legislation.

Balão+ declines any responsibility in case of violation of the legislation of the country where the order is delivered. It is the customer's responsibility to check with the local authorities the conditions for importing or using the Products they wish to order.

Balão+ is not responsible for damages resulting from interference, interruptions, computer viruses, malfunctions or disconnections of the operating system that may temporarily impede access, navigation or the provision of services to users.

Obligations of Customers and Users

The Client and the User undertake to comply with and respect these General Conditions of Contract and Use, namely:

  1. To refrain from introducing, storing or disseminating defamatory, obscene, insulting, xenophobic and / or any other content that violate the general principles of law and public order through the website;
  2. Saving, and not disclosing, your password to enter the site in order to prevent third parties from accessing your account at
  3. Not to use false identities;
  4. Providing personal data and the correct addresses so that Balão+ can properly process orders.

It is thus expressly forbidden to its users to transmit messages or information that is insulting, misleading, defamatory, obscene or that violates, in any way, the right to privacy or the intellectual or industrial property of third parties, as well as the availability of any information that may be harmful to third parties or the website owner.

Balão+ reserves the right to delete the user account that materializes any of these situations.

The Customer is responsible for the veracity of the data communicated to Balão + and undertakes to immediately insert any changes to their Balão + Registration Account on the website

Balão + declines any responsibility for any delay or impossibility of processing the order, namely in the act of delivery, due to error or insufficiency of the data communicated by the Customer.